AH! I am a bit fed up with the Green Moving company. They are, I am afraid, the WORST moving company around! First they said they would show up Wednesday June 3erd b/w 10 and Noon to pack us. They showed up at 3:15pm. The foremen then did a walk through of our house and said the total price to move us would be about $6,000, maybe $6,400...not the same number they gave us on the phone, but we decided to leave stuff behind to try and stay under $6,000. The foreman spent about 90% of his time at my house on the phone, talking to someone in another language. The other 3 guys did most of the packing...only 2 of them had never packed a house before and were getting instructions as they went (read:slow and they broke stuff. Yes, they did. They broke pictures.). Also, at least 2 of the 4 guys took a smoke break every hour(Um...GREEN movers?). When Dan asked them not to smoke in the house (DUH!) they moved to the front yard, where they LEFT THEIR BUTTS IN MY YARD!!!! Finally, at 1am, they finished packing us. That is when we were told to sign a paper agreeing to a price of 8,600 dollars. What? No thanks. I asked them to please start taking boxes off the truck, but the foreman refused. Instead he said he was sure this situation would be handled to our satisfaction in the next day. He told us our things would likely arrive in Colorado on Tuesday the 9th, but he couldn't promise anything in less then 10 days. The movers left, with most of our stuff, but not everything in the walk through by a long shot, in their truck, for Dallas.
The next day, after lots of time on the phone, they had dropped the price to 8,450 dollars and expected us to be happy. Yah, right. When all was said and done we agreed to pay 7,900 dollars for their services...which weren't worth it, but what choice did we have? They had our things in Dallas!
Now here we are on Saturday, June 13th. Unless our stuff left this morning, it is still in Dallas, waiting for "the next truck" to leave for Colorado. This is not cool of them. I feel like they are a bunch of lier's and cheaters. Which totally sucks, b/c I normally like people. I WANT to like people. Maybe individually these people are great, but when they call themselves the "Green Movers", who plant trees to move you, they suck hard!
Oh. And they won't tell us the weight of the truck. I am soo sure they packed us poorly..but that is more of some of the same from above.
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2 comments:
I hope everything worked out. There are a LOT of scams out there in the moving business. Pretty much, the only recourse you have is to file complaints: Texas Attorney General's Office, TxDot, & FMCSA (movers that cross state lines). I've had my share of experience with movers. Also, don't forget to file a complaint with the Better Business Bureau. Crooks! While I always look for the best in people, those who knowingly work in a environment of unethical business practices do not get my pity. I hope everything works out for you, Daniel, and the kiddos. Enjoy CO, I know I sure would! :)
"Texans can file complaints against
moving companies with either the
Texas Department of Transportation
(TxDOT) or the Federal Motor Carrier Safety Administration (FMCSA). TxDOT accepts complaints against movers that carry goods within the state of Texas. FMCSA takes complaints against movers that cross state lines.
Common complaints include:
Overcharging; Holding shipments hostage for more money than originally quoted; No license, registration or insurance;
Failure to acknowledge, process and
settle loss and damage claim within
120 days of receipt; and Failure to honor agreed pick-up or delivery dates without proper notice. Texans who want more information about moving scams or wish to fi le a complaint against a moving company can contact the OAG at (800) 252-8011 or online
at www.texasattorneygeneral.gov."
"Movers are required by law to deliver a customer’s goods for no more than 10 percent above the price of a nonbinding estimate. Customers are not required
to pay any amount above a binding
estimate."
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The right San Antonio movers company can take a lot of stress out of the moving process, but finding one may not always be simple. It usually takes more than just looking through the yellow pages of your local phone directory. For starters, there are several types of moving companies. Some may specialize in local moves while others will transport your belongings across the nation or even to another country. Your specific type of move will, to some extent, determine the San Antonio moving company you’ll hire.
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